Taxes, Duties & Customs
Any applicable taxes, duties, or customs charges are calculated and displayed at checkout where applicable.
The amount may vary depending on your shipping destination, order value, and local regulations.
Where taxes or duties are not collected at checkout, the customer may be responsible for any applicable charges imposed by the destination country's customs authorities.
Customers are responsible for providing accurate shipping and billing information to ensure their order can be delivered successfully.
Tracking Information
Once your order has been dispatched, you will receive a tracking number via email.
Please allow up to 24–48 hours for tracking information to begin updating after dispatch.
Shipping Delays
While we work with trusted shipping and fulfilment partners, occasional delays may occur due to:
-
High order volumes
-
Public holidays
-
Weather conditions
-
Carrier delays
-
Customs processing
-
Incorrect or incomplete delivery information